Thursday, August 29, 2013

This Starbox seems less Star and more basic Box

My first Starlooks Starbox was delivered along with my Birchbox. It was a happy mail day. Two boxes and no bills :)

Starbox is a monthly subscription service from Starlooks in which they feature their own line of products. For $15 a month (plus shipping), you're sent 3-4 full size products plus a "bonus gift".



This month's special edition box was curated by Natalie Corona, a makeup guru who's big on YouTube and loves Starlooks products. She picked the colors to coincide with the month's mermaid theme.

 

Along with the insert card, and a few other papers (including a Natalie Corona "bio"), the box contained two Infinity Lipsticks, Glitter Glam in the color "Emerald", a red prism and a small crystal.




This lipstick (in the forefront of the pic) is in the color "Endless", and it's a bronzy shade with a frosty shine. I like it. Per the insert, Starlooks' Infinity Lipsticks stay "moisturizing and smooth all day...[and are] completely waterproof!"


The color "Eons" (in the rear of the pic) is a matte lipstick with a more pink tone. I like both shades (with Endless slightly edging out Eons), but don't love them.


The Glitter Glam is basically just a vial of loose glitter. I don't really get how to wear it, and frankly I feel that it would be a pain to work with. Just taking it out of the box, there's already glitter everywhere. I'll check out a few videos to see if I get any ideas for how I can use it in a way that would be comfortable for me; but it may end up being gifted to a friend or used in a craft project somewhere.

The "prism" is a joke. I love red, but looking at it doesn't inspire the mermaid feel.

The crystal I received was actually broken at one end resulting in a jagged shard that scraped my hand as I reached into the box. I'll be calling Starlooks soon to discuss.

Overall, I'm disappointed with the box. Hopefully next month's is better, or that may be the end of my relationship with Starlooks.

Later gators,
M

P.S. (9/2/13 edit): One of the inserts in the box included a 20% off promo code! Head to www.starlooks.com and use the code "LOVEMYSTARLOOKSLIPS" at checkout to save 20% on all Starlooks lip products. The code is valid until 9/10/13 :)

P.P.S. (9/3/13 edit): So far, Starlooks customer service has been amazing. It's always nice to deal with a company that truly cares about the customer's shopping experience. I sent them an email on 8/31 regarding the broken prism, etc. and they responded with a detailed email on 9/2. The email stated, in part:

"I am so very sorry about this. We try to take as much care as we can to pack the boxes accordingly. ...We will ship you a new box right away and be sure to add some extra padding to the items. We will also include a free gift as a consolation for your first box arriving the way it did."
 
I am looking forward to this replacement box, and my next scheduled monthly box, even more now. Way to go Starlooks! :)

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