Wednesday, November 27, 2013

Glitz, Glam, and good Customer Service


This month ipsy's glamming it up and, for the most part, I like it.

For those of you who don't know, ipsy is a neat little subscription service that provides makeup, etc. (mostly deluxe-sample or full-size), with a bonus cosmetics bag, for $10/month. Each month's bag has a different theme; and as you can see, this month's ipsy theme is Glam It Up.


In addition to a host of products to get you make up ready for the holidays, ipsy also included the code ipsy30 for use at checkout to get 30% off at emcosmetics.com/ipsy. I probably won't use the code, but I'm happy that they included a product from Michelle Phan's em cosmetics line in this month's bag so I can get to try out one of her highly anticipated items. 


I'm not too keen on this month's cosmetics bag. It looks pretty enough - a glitzy gold - but definitely has a cheap feel. The products, however, I really like.

Everyone received 6 items, instead of 5, this month due to the included full-size em product. There were a few different em products that could have been received, ranging from lip gloss and color to mascara. I kind of wish I had received a lip color, but I'm good with the mascara I got. I received the em Lash Gallery Clean Volume Mascara in black. I'm becoming overly saturated with mascaras, so this one will remain in reserve for now. It's nice to have choices though.

I also received a Starlooks Gem Pencil in Amethyst, a Nailtini nail polish in the color Champagne, a small sample of GlamGlow YouthMud Tinglexfoliate Treatment, a Pixi Beauty Bronzer in the shade Summertime, and a Lip Crayon from Be a Bombshell (in Shameless).

As you'd expect, the amethyst eye pencil is a nice, sparkly silvery purple. I love it, but as I don't wear eyeliner that much, I'll probably gift it to my sisters. It's perfect for festive holiday party looks, so I know they'll love it. The Nailtini polish is nice. I'm glad that I received Champagne (a more neutral color) instead of the gunmetal grey option. Both are pretty, but I can work with the rosey copper color I received a bit more. This is my first Nailtini polish, and I really like it. The wider, flatter, brush allowed for easy application and, while I needed to apply two coats to achieve a nicer look, the end result was smooth (no streaks). Nailtini seems to be one of ipsy's go to companies, so I hope to get more polishes from this company in future bags.

The ipsy site describes the GlamGlow YouthMud Tinglexfoliate Treatment as a "10-minute professional 'facial in a jar'". I've never heard of this brand, and the word Tinglexfoliate has me a bit uneasy :). Still, I might try this out one day. The Pixi bronzer will likely be used as eyeshadow instead of bronzer, but I'm happy to receive it.

My instant favorite this month is the lip crayon. This is my first lip crayon, and I'm liking it :). I love the color, a mauve with a hint of sparkle; and the crayon shape allowed for quick, easy, and precise application. Nice.

So, what's up with the customer service title? My first bag this month arrived open, and I mean every single product was open and looked used. It was a makeup horror show in that pink mailer. I emailed ipsy, and they replied saying that a new bag would be sent immediately. They were able to send me all the same items (except the Gem Pencil - originally, I had received the Topaz (bluish-silver) color, instead of Amethyst) which is awesome. I already have a silver Gem Pencil from a past Starlooks box, so I'm happy that I ended up with a purple one. Customer service at its finest.

What do you other ipsters out there think of your bags; and what do you think December's theme will be?

Later gators,
M

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